Privacy Policy

Apex Dental — Riverbank (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit this website or interact with us through our appointment request form and SMS messaging program.

Information We Collect

We collect information you voluntarily provide, including your name, phone number, email address, reason for visit, comments, and SMS consent preference. We may also collect information about your appointments and communications with our practice.

How We Use Your Information

We use the information you provide to schedule and confirm appointments, send appointment reminders, respond to your inquiries, and — if you have opted in — send SMS messages about your care. Form submissions are sent to our practice management tools via a server-side webhook; the webhook URL is never exposed to the browser.

SMS / Text Messaging

If you opt in to receive text messages from us, we will use your phone number solely for the purpose you consented to. You may opt out at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.

Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use commercially reasonable safeguards to protect your information, including secure hosting, encrypted transmission of form data, and restricted internal access.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at (209) 869-4505 or visiting our office at 2754 Topeka St, Riverbank, CA 95367.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

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